The flexible, agile workplace
Empower your teams so they can access their applications, services and data securely from any device, whenever and wherever they want.
In today’s modern workplace, users want both flexibility and agility. The way we work is changing and users need interrupted connectivity on any device, with expert technical support to keep going if things go wrong or break.
End-user computing managed services
We have supported hundreds of organisations with digital transformation and the deployment of end-user computing managed services.
Here are just a few:
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How do you want to transform your workplace? Our team will help you create an EUC strategy that is right for your business and end users, aligning the technology with the way they want to work and balancing their needs with business requirements.
The right EUC strategy & EUC architecture
We listen to you and your people to create an EUC strategy and design your EUC architecture around the business outcomes you want.
Self-service for end users
All assets are tagged and recorded in the ITSM CMBD to provide a self-service digital store for your end users.
Taking the stress out of procurement & logistics
Our team will manage procurement and logistics to deliver your hardware and software when and where you need it.
Streamlined device & application management
We do the heavy lifting to make sure your devices are active, provisioned and properly configured to meet the needs of your end users. Our application packaging services get applications to your end users quickly and cost-effectively, with the assurance that releases are tested and deployed efficiently.
Protection for your users & business
Identity and access management (Active Directory based), patch management, end point protection management (anti-virus, anti-malware, antispam) and encryption management are all part of the service.
Expert support for end users
Our Managed Services team put user experience at the heart of services. We support your teams with training and user adoption programmes, and remote and desk side technical support.
We’re in it for the long haul
End-user computing managed services include Image and Build Management (device specific) and Mobile Device Management. We continually invest in service improvement to ensure our customers are getting the best value from their technology investment.
Time to say goodbye
We handle the disposal of obsolete or unwanted equipment in a safe and ecologically-responsible way.
The agile workplace
Technology to liberate, empower and protect.
End-User Computing Managed Services can scale and flex with your business requirements, quickly delivering cost savings and reducing the total cost of ownership. Modern lifecycle management ensures you have up-to-date technology and it’s protected from ever-evolving threats.
Our proactive approach means that we are continually exploring ways to deliver service improvements and help you get more value from your technology. Backed up with our award-winning IT service desk, your end users have access to expert technical support to minimise downtime and maximise productivity.
We never stop learning and driving managed service excellence:
Speak to us about End-User Computing Managed Services
Managed support is designed to maximise your technology investment and provide the flexibility and scalability you require.
We work in partnership with you to improve performance, increase coverage, reduce cost and free up your teams by providing a market leading capability.
Where to next?
Find out how we’re continuously improving the service our Managed Service customers receive through our bespoke self-service portal.
How can your IT team prioritise 1st line support tickets effectively? Find out in this blog post where we share how it’s done.
If you want a more effective service desk, read our blog post to explore what steps you can take to improve the service your user community and organisations receives.
Registered Company in England and Wales 06798438