Service Integration & Management
Our focus on continual service improvement helps you get more from IT services and your suppliers.
We provide a Managed Service to look after the day-to-day management and ownership of your IT supplier relations and services. Ensuring all suppliers work seamlessly and deliver services end-to-end.
With regular reviews of these relationships, our customers’ business operations and evolving technology requirements, we make sure that customers maximise their technology investment and get the services they need.
No more supplier sprawl
Simplify IT service integration and management.
IT services designed to transform your business can be a significant drain on resources. While your users are more productive and collaborative, your IT team are juggling internal resources to manage multiple supplier relationships.
Outsourcing Service Integration and Management (SIAM) brings single contact accountability, technical expertise and improved efficiencies. We can help you transform the way you work by simplifying your supplier relationships.
Our focus is on building proactive relationships. We work with multiple suppliers to make sure their services are aligned with our customers’ needs and business objectives. Our Continual Service Improvement Plan helps suppliers deliver more value and enables our team to meet and exceed our customers’ service level requirements. We give you the freedom to focus on your best work while we look after your supplier relationships.
We never stop learning and driving Managed IT Services excellence:
What we do
We listen to you to get an in depth understanding of your needs and your existing supplier relationships. Our expert team is on hand to review and advise to help you get the right services and support.
We support customers both large and small, public and private, from a single site to multiple sites across the UK, to providing Managed IT Services to customers in EMEA, USA and APAC.
Speak to us about service integration and management
Managed support is designed to maximise your technology investment and provide the flexibility and scalability you require.
We work in partnership with you to improve performance, increase coverage, reduce cost and free up your teams by providing a market leading capability.
Where to next?
Managed IT Services
Find out how we’re continuously improving the service our Managed Service customers receive through our bespoke self-service portal.
How can your IT team prioritise 1st line support tickets effectively? Find out in this blog post where we share how it’s done.
If you want a more effective service desk, read our blog post to explore what steps you can take to improve the service your user community and organisations receives.
Registered Company in England and Wales 06798438