Microsoft 365 Managed Services

Help your users get the productivity and collaborative benefits of modern workplace solutions, with Microsoft 365 Managed Services.

Happy users get the job done

At the heart of our Microsoft 365 Managed Services is the user experience. Our team are here to support your user community, boost technology adoption and maximise your 365 investment.

Here’s a snapshot of how we can help you and your users get the most from Microsoft 365:

Microsoft 365 Support
Comprehensive desktop and Microsoft 365 support including SharePoint, OneDrive, Teams & Exchange. Delivered by our market-leading IT Service Desk team
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Microsoft 365 Licensing
Make sure you're on the right Microsoft 365 plan for your business. Optimise licensing and reduce costs
Microsoft 365 Management
Tenant-level administration and service management including incident management, request management and proactive monitoring & reporting
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Find out how much Microsoft 365 Management & Support could cost your organisation
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Microsoft 365 Governance & Security
Support for security, compliance, governance and provisioning
Microsoft 365 IAM
Identity & access management, devices and Windows 10
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Find out how much Microsoft 365 Management & Support could cost your organisation
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Freedom for your IT team

Our Microsoft 365 Managed Services deliver, optimise and support Microsoft 365, providing market-leading end user support, tenant management, strategy and adoption advice to help you achieve more with 365.

Leave the management, administration, and support of your Microsoft 365 tenant to us, so your IT team can focus on what matters.

Run your IT team more efficiently by outsourcing Microsoft 365 Managed Services to a trusted Microsoft Gold Partner. 

Microsoft
Secure Score

Get visibility, insights, and guidance to maximise your security and get the full benefits of Microsoft 365.

Microsoft Gold Partner

Cloud Business was founded on Microsoft technologies. We live and breathe Microsoft 365!

Our service desk analysts are fully trained and qualified in the support of Microsoft 365, freeing up your IT team to focus on other critical requirements.

As well as Microsoft 365 Managed Services we can also help you migrate to 365 and optimise your deployment for business success.

If you’re just starting your digital transformation journey, or need support along the way, our 365 consultancy team can help.

Happy customers

Happy users equate to happy customers. Here are some of the exciting brands and organisations we work with:

Cost calculator
IT service desk

Find out how much outsourcing Microsoft 365 Management & Support would cost

Microsoft 365 Managed Services

Our Microsoft 365 Management & Support service includes full operational support for 365.

We are flexible in our approach. Our IT Service Desk team can provide 1st line desktop support, or our technical support team can back up your own IT team with 2nd and 3rd line expertise.

We are happy to do it all, or any combination of support levels.

There is also the option of extended hours, out-of-hours, 24/7/365 IT support and multilingual if required.

Self-service portal

Online portal for end users to access our 365 knowledge base, raise tickets and make requests.

1st, 2nd & 3rd line support

Comprehensive Microsoft 365 support. Flexible options. We aim to resolve tickets at first contact.

We take ownership of tickets

If we need to escalate a ticket to Microsoft we retain ownership until it is closed.

White label IT support

Cloud Business becomes an extension of your IT team. But if you want to give users the impression that they're communicating directly with you, we offer white label IT support.

Access to the experts

Our Microsoft Certified Professionals configure and manage your solution to help you get the most out of your investment.

Multilingual service desk

Multilingual capability in English, French, German, Spanish, Italian and Polish. More languages being added all the time.

24/7/365 IT support

Extended hours, out-of-hours, core hours, weekends and Bank Holidays, 24/7.

How can we help you? Get in touch to discuss your requirements or book a discovery call here >

Accreditations

We never stop learning and driving service desk excellence and customer satisfaction.

Become the business you want to be
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