Digital transformation for frontline workers

Take your frontline workers on your digital transformation journey

Frontline workers are often overlooked when organisations explore digital transformation. Many say that they do not have access to the technology needed to be productive. With a focus on the user experience, we can help you support your frontline workers and provide them with the technology they need to perform at their best.

Technology for frontline workers

When frontline workers do not have access to the right technology, there is a high risk of unsanctioned shadow IT. According to Microsoft research, 54% of IT executives suspect that frontline workers use a variety of unsanctioned shadow IT.

We can help you overcome this challenge and ensure your frontline workers are part of your organisation’s modern workplace transformation.

Cloud Business has supported many customers with frontline workers. From healthcare to retail, engineering to utilities, we have helped organisations provide secure and compliant solutions for their frontline teams.

Benefits of digital transformation for frontline workers:

  • Improves operational efficiencies, cost savings and profitability
  • Increases productivity and collaboration between teams
  • Enhances decision making by capturing more data and real time metrics
  • Better customer satisfaction, boosting loyalty and brand reputation
  • Empowers frontline teams to serve customers from anywhere
  • Boosts morale, employee engagement and satisfaction
  • Enhances resource management
  • Integrates legacy systems with the modern workplace

Speak to our team about how to support your frontline workers

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Solutions for frontline workers

At Cloud Business we take a people-centric approach by putting our customers’ users at the heart of everything we do; led by people and their objectives rather than technology.

By understanding what your users need to achieve, the business case for digital transformation, and your existing IT environment, we can design and recommend the best solutions for your organisation.

If you have already identified the technology you wish to deploy, we can help you with software for frontline workers as well as hardware including:

Microsoft 365 for Frontline Workers

Licensing procurement and management, 365 migration, Microsoft 365 Managed Services

Microsoft Teams for Frontline Workers

Connect and engagement your frontline workforce and set them up for success

Specialist platforms and apps

Tools to help manage your mobile workforce, enhance communication, simplify job management and replace paperwork

Enterprise Mobility + Security

Protect your frontline workforce anywhere, anytime and on any device

Identity and Access Management

Secure your IT environment and simplify the management of frontline users and identities

Devices for frontline workers

Device procurement and management, including Device as a Service

End user support

Give your frontline workers the love they deserve with exceptional 1st and 2nd line technical support

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