Put faces to names, meet your primary Service Desk Team!
James Inderbitzin-Stone
Service Desk Team Lead
James Inderbitzin-Stone manages your Service Desk team and is the point of contact for any enquiries about your service.
James joined Cloud Business in 2013. He’s an experienced service desk analyst who brings great interpersonal skills to his role as Service Desk Team Lead.
Robert Lovelock
Robert Lovelock
Dwight Daniel
Dwight Daniel
Luke Gordon
Luke Gordon
James Payne
James Payne
Antoine Mullins
Antoine Mullins
Jose Oliveria
Jose Oliveria
Michal Zacharczuk
Michal Zacharczuk
Senior technical analyst team
You are also supported by our senior engineering team who handle escalations and projects.
Ryan Adair
Ryan Adair
Dan Beeney
Dan Beeney
Ryan Deacon
Ryan Deacon
Jamie Elsom
Jamie Elsom
Trevor Nichols
Trevor Nichols
Chris Ruddock
Chris Ruddock
At Cloud Business our mantra is to reimagine everyday. We see things differently. Where others fail to meet the mark, we exceed and overdeliver. We’re bold, we’re disruptive, and above all, we’re human.
We value your feedback so we can continually improve our services and support you in the best way possible. If you would like to leave some feedback, please rank our service below by clicking on a score out of 10, and you will be redirected to a feedback form:
What do you think of your self-service portal? Let us know here >
Meet the Service Desk leadership team
Kerry Burgess
Service Desk Manager
Overseeing all our 1st line Service Desk teams is Kerry Burgess.
Kerry joined the business in 2011 and is an experienced analyst herself.
Albert Chan
Technical Services Manager
Albert Chan manages our senior engineering team.
He is passionate about technology and loves problem solving!
Alan Conduct
Head of Client Services
Alan Conduct is responsible for all of our support departments,
Alan has over 20 years experience, as is a qualified to both ITIL and Service Desk Institute (SDI) standards.
Oliver Hennem
Director of Managed Services
Oliver Hennem is responsible for overall managed service service and strategy.
Oliver continually drives excellence and service improvements for our customers and their end users.
What makes a great service desk team?
Insights from the Cloud Business team....
Cloud Migration: Ensuring Business Continuity with the Cloud
As technology has moved forward, more and more organisations have looked towards the cloud as the future of their business. After all, the cloud’s many benefits speak for themselves — and organisations are here to listen.
Codestone Expands with Acquisition of Cloud Business
Business and Digital solutions leader, Codestone Group, makes a big move to bolster its business
Boosting team collaboration with Microsoft 365: best practices
One of the most important components in any workplace is team collaboration. Being able to
5 ways businesses use Power BI
As businesses become more technology-reliant for day-to-day operations, they collect and create massive amounts of
How to get the most out of the Azure Cloud
The Azure Cloud offers businesses of all sizes and industries functionality that can increase productivity
Introducing WhatsApp for IT Support
A new way to get IT support, WhatsApp 📱 Our new way to access IT
Cloud Business
5 Elmwood
Chineham Business ParkBasingstoke
RG24 8WG
01483 939 087
hello@cloudbusiness.com
2024 © Cloud Business Enterprise Ltd
Registered Company in England and Wales 15375773