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Cloud Business: vision, mission and values

Our new brand isn’t what you’d normally expect from an IT services company, but it’s a true reflection of who we are. Watch this video to learn more >

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5 trends in IT service desk outsourcing

What are the key trends shaping the IT service desk outsourcing industry? Below I explore how demand for IT support is driving our service offering and our

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Do you need 24/7 IT support?

In this blog post we explore the key drivers for providing your end users with 24/7 IT support and the options to deliver this service.

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5 tips for managing multiple IT providers

Gartner expects that 40 percent of SEIM and managed security service (MSS) will be bundled in with other IT contracts and outsourced to IT partners in 2020. For those considering this option, or already looking to outsource security and other key vendor relationships, here are a few ways you can make managing multiple providers easier and less risky.

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5 tips for a user-centric IT service desk

Service desks are often the first contact employees or customers have with your IT team. Here are 5 ways to ensure you have a user-centric IT service desk.

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