Success stories

Our customers come in all shapes and sizes.

We work with organisations from all walks of life, with different ambitions and requirements. Explore how we’ve helped them reimagine everyday, and align technology with their culture and business goals.

Person on mountain

Making the case for legal transformation

Securing budget for legal tech means communicating a compelling case for legal transformation. Here we discuss how to do it.
View case study >

How technology can help businesses reach their sustainability goals

IT teams have an important role to play in helping organisations achieve their sustainability goals. Explore the technology that can support your business here.
View case study >

Corporate laptops, an essential part of your hybrid work environment!

What hardware do you need to support a hybrid work model environment? In this post we explore corporate laptops and transitioning users from desktop to mobile devices.
View case study >
Person on mountain

Making the case for legal transformation

Most legal departments have a real desire to embrace legal transformation, but many are struggling to secure budget. According to Gartner, 87% of legal departments in 2020 expected their total number of in-house full-time employees to stay the same or decrease. Yet although legal teams have become very lean, the volume and complexity of the work has increased significantly. These teams need to innovate and adopt new technology to cope with market and internal pressures to do more with less.

Against this backdrop you might expect it would be easy to get agreement and budget for legal transformation, but that is not always the case.

Legal departments are often viewed by the wider organisation as risk-oriented cost centres, a reactive function that supports its internal stakeholders. To make a compelling case for legal transformation, the legal team need to be viewed as a proactive, strategic resource. A function aligned with strategic goals, a business enabler, and a creative partner.

How to secure budget for legal transformation

The new role for Legal as a proactive partner is already happening in some progressive organisations. Heads of Legal and General Counsel have redefined the legal function and proven that it can drive business efficiencies, be more competitive and add real value.

They are securing budget for transformation because they communicate the technology business case using data: by demonstrating economical value and the wider positive impact on the organisation.

If you want to deploy new technology to transform your legal function, here are some strategies for building a compelling business case:

Align Legal with the overall organisation

Take a good look at your organisation’s business and market sector, and assess how Legal is supporting your organisation’s activities – particularly those areas that are key to the business meeting its objectives. Identify where Legal is already delivering value and supporting business goals, and the areas that are underserviced.

Follow the money and explore where Legal can contribute more economical value.

Communicate your vision for Legal

Create a departmental mission statement and set objectives. The mission statement should reflect the organisation’s wider strategy and the benefits Legal can offer through your department’s skills and competencies. Your objectives should be realistic, should support the organisation’s strategic initiatives and / or deliver high value, bringing the highest revenue or cost savings to the organisation.

Communicate this to management and get their agreement.

Define a legal technology roadmap

A legal technology roadmap provides stakeholders with the bigger picture. When they can see how the roadmap aligns technology with strategic objectives, they will find it harder to oppose legal transformation.

Identify the technology that will enable you to deliver on your objectives. Prioritise technology using the following criteria:

  1. User-friendly,
  2. Frees-up human resources for higher-value tasks,
  3. Quick to deploy and scalable,
  4. Secure,
  5. Drives measurable value for the organisation.

A successful legal technology roadmap will also be designed to evolve with changes in the corporate environment and advancements in the technology market.

Legal tech budgets are increasing!

If you’re finding it hard to secure budget for legal tech, you may not agree with this statement. But a Gartner survey of legal leaders suggests that in an environment where legal is expected to reduce spend and find cost savings, spend on legal tech will increase threefold by 2025.

Supported by other trends, such as the decrease in the proportion of legal spending on outside counsel (with more work shifted in-house), legal spending is now being channelled into technology.

Legal departments that can leverage technology solutions to drive greater efficiency in-house can give their organisation a competitive edge. If your organisation hasn’t seized this opportunity to either get ahead or remain competitive, that’s another compelling case for legal transformation!

Support making the case for legal transformation

Many of the reasons given for resisting legal transformation are the same experienced by IT departments when making the case for digital transformation.

Legacy systems, a risk-aversive culture, lack of corporate vision, cyber security concerns, and poor collaboration between the department and lines of business, are often cited as barriers to adoption.

As digital transformation experts we’ve helped many teams overcome these barriers, make the case for modern workplace technology, and successfully deploy and adopt technology that delivers real value.

In our experience, successful transformation involves taking a people-centric approach. It’s about understanding how people work, how their activities are aligned to business goals, and how technology can make their working lives better. Then it’s about taking people on the transformation journey with us, so we get their buy in and support for whatever solutions are deployed. This maximises technology adoption and ensures the business gets ROI from its technology investment.

To learn more about how your team can get the benefits of legal transformation, click here.

If you would like to discuss how you can make the case for legal transformation in your organisation, please don’t hesitate to get in touch.

How technology can help businesses reach their sustainability goals

Across all industries, businesses are working hard to become more sustainable to create a better world for future generations. This is evidenced as 80% of the world’s top companies now report on their sustainability. 

Over the past 5 years technology giants, such as Microsoft and Apple, have pledged to become carbon neutral, with many smaller organisations following suit. For businesses looking to become more sustainable, technology plays a major role. In this article we discuss how technology can help businesses reach their sustainability goals.

3 ways IT can support business sustainability strategies

Migrate on-premise infrastructure to the Azure Cloud

Migrating on-premise infrastructure to the Azure Cloud has many benefits for a business. Financially moving to Azure allows businesses to only pay for the resources they use. With legacy on-premises infrastructure there is a significant upfront investment for the technology, the installation, as well as the costs involved with maintenance, energy and cooling. If the organisation needs to upgrade it involves upgrading all the hardware, which can take months. Similarly, there’s no easy way for businesses to downgrade if their needs change over time.

This directly relates to the environmental impact of on-premise infrastructure. When a business installs on-premise infrastructure, there is an embodied carbon impact from manufacturing the infrastructure, as well as operating carbon impact from running it. 

Running on-premise workloads in Azure instead, reduces the embodied carbon impact as new infrastructure doesn’t need to be built to upgrade resources. Operating carbon is also reduced, as Microsoft has implemented next generation server cooling methods that reduce energy use. Similarly, the Azure cloud has been carbon neutral since 2012, meaning any workloads run on it, are also carbon neutral. Microsoft has pledged to be carbon negative by 2030, so it will remove more carbon each year than it emits.

Go paperless with an e-signature solution

In 2019, the average employee printed approximate 8,000 A4 pages per year. This has a significant environmental impact through the production of printers, paper, and ink. Throughout the pandemic this number likely decreased, however, there’s no reason why most businesses can’t be completely paperless. With Microsoft 365, all documents can be easily electronically shared and don’t need to be printed. Many businesses still print documents and contracts for signing by new employees, vendors, and other key stakeholders. With an e-signature solution, such as DocuSign, businesses can go paperless to reduce their carbon emissions and overall costs. Going paperless with an e-signature solution also increases productivity and gives businesses better control and visibility over processes.

Microsoft Cloud for Sustainability

At Microsoft Ignite November 2021, Microsoft announced the preview release of Microsoft Cloud for Sustainability – an extensible software-as-a-service (SaaS) solution that allows businesses to record, report and reduce their environmental impact through automated data connections and actionable insights. 

The solution connects real-time data sources to provide accurate carbon accounting, measure performance against goals and enable intelligent insights to make more effective action. This will aid businesses with accurate and transparent reporting on carbon emissions from the cloud, devices, applications, and other emission sources. This will also help businesses track their emissions to ensure they are on course to meet their sustainability goals, and if they’re not, the solution will give actionable insights to help them meet them.

What’s next?

It has become increasingly important for all organisations to have a sustainability strategy. IT teams need to play their part by looking for opportunities to reduce their carbon impact and support company sustainability goals. If you would like to explore how technology can help your business reduce your carbon footprint and protect our environment, please get in touch with our team.


Corporate laptops, an essential part of your hybrid work environment!

In March 2020, as the mass exodus from offices was triggered by lockdown, cabs were hailed and desktop computers bundled in the back to be transported from office to home. Now as we transition into a hybrid work environment, the question of when those desktop computers should return to the office is a logistical problem for many IT teams. If employees are only in the office for a few days a week or month, where should that desktop reside and what should they use when it’s not in the same location as they are?

Fundamentally, in a hybrid world does the desktop computer have a role at all? In response, many organisations are disposing of their desktops altogether and replacing them with corporate laptops.

Laptops are built for hybrid work

To ensure a seamless user experience, whether in the office or working from home, the laptop has to be the best solution. Lightweight and slim designs mean they’re easy to transport and they can be paired with an external monitor to ensure the optimal user experience when at a workstation. 

However, there are a few considerations to address before you transition all your users from desktop to laptop. They are:


The nature of hybrid work means your user community will be travelling to and from their different workplaces with a device that could provide access to sensitive corporate information and data. 

A combination of security tools and user awareness programmes are the best approach to manage physical laptop security. Multifactor authentication (MFA) and single sign-on (SSO) solutions take the onus off employees to set complex passwords and provides your organisation with stronger laptop security. Coupled with BitLocker or device encryption, these tools help protect your data should the laptop be lost or stolen. Software security, such as firewall and anti-virus software, should also be part of your workflow.

For users that are not used to being responsible for a corporate device on their commute, make sure your security policies reflect this new way of working and provide security awareness training. 


Replacing desktops with laptops, and purchasing any additional accessories such as docks, monitors, keyboards etc., is going to eat into your IT budget. 

There are ways to minimise these costs. For example, Bring Your Own Device (BYOD) has become common practice for many organisations over the last 16 months. IT teams just need to make sure that the right security tools are in place to protect the organisation from breaches, data leakage etc. Mobile Device Management solutions, like Microsoft Intune, and Identify & Access Management, such as Azure Active Directory, gives you the ability to capitalise on BYOD.

Desktop virtualisation can also drive cost efficiencies. With VDI less powerful machines are needed which means you can either extend the life of existing hardware or purchase lower cost models. 

You can also turn what is traditionally a CapEx cost into OpEx cost with Device as a Service (DaaS) solutions. Hardware, software, cloud and support bills are rolled into one fixed monthly cost, and financing may also be available. Devices are delivered configured with policies and software for your organisation, and DaaS also ensures all devices are kept updated with the latest software and security. You can get a high level quote on Device as a Service here >


16 months after the first UK lockdown, most organisations that needed to provide employees with remote access to the systems and data they require to do their jobs, have found a way to do this. 

However, many remote workers are still struggling to be productive or complete specific tasks because they don’t have access to the information or tools they need when working from home. Whether it’s desktop virtualisation, remote access via VPNs or cloud apps, it’s time to review these solutions to support long term hybrid work strategies.

At the heart of the solution must be the user experience. Employees need to be able to transition between home and office seamlessly, and access everything they need from their laptop. This means ensuring that they are not at a disadvantage when working from home, that they have an equal experience wherever they are working. 

Workplace ergonomics

The design of a laptop with the screen attached to the keyboard means that when the screen is in the optimal position for neck / head position, the keyboard is not in the right position for hand / wrist posture. And vice versa. Using a laptop for all your computing needs becomes a trade-off between musculoskeletal discomfort in the neck/head or hand/wrist. This is not sustainable on a long term basis and may not comply with Health and Safety (Display Screen Equipment) Regulations.

Fortunately, the workstation set up can include a laptop when steps are taken to minimise risk. The use of external devices such as an external monitor, keyboard and mouse – combined with the right desk, chair and laptop stand – will minimise the risk of musculoskeletal issues. In a hybrid world, employees will need the right workstation set up at home as well as in the office.

Supply issues

Demand for laptops has increased significantly as a result of the pandemic-induced shift by business to remote and hybrid working. The 3 largest PC makers globally said that demand continues to outpace supply, and they are struggling to source components including semiconductors. Gartner estimates in its latest report that the shortage would continue until at least the second quarter of 2022, with prices for some devices increasing as a result.

For this reason it’s really important to get in the queue now, rather than waiting until further lockdown measures easing. Sourcing laptops via an IT service provider, rather than purchasing them off the shelf from a high street electrical retailer, can also help you get the hardware you need sooner and potentially reduce costs too.

How are you going to equip users for a hybrid work environment? If you’d like an informal chat about purchasing laptops, provisioning, security, and how you can promote a productive and collaborative hybrid workplace, please get in touch.

Cloud Business Logo - white
Microsoft Gold Partner Logo - Cloud Business
Cloud Business Limited
5 Elmwood
Chineham Business Park
RG24 8WG
Microsoft Gold Partner Logo - Cloud Business

2023 © Cloud Business Limited
Registered Company in England and Wales 06798438