Our approach

We are committed to ensuring all our customers and stakeholders succeed and become the business you want to be.

Our people & culture

Culture is everything, both our culture and yours. That’s how we attract the best people to join our teams, and how they deliver exceptional results for our customers.

Our approach is to develop a strategic partnership with our customers, we’re not a supplier. We’re human and want to build a strong working relationship with you and your team.

We take the time to understand you, your culture and your people, as well as your IT environment, so we can deliver innovative solutions that truly deliver the transformation you desire.

With minimal disruption, we support your organisation in delivering your IT projects, on time, on budget and always within scope.

Trusted by​

We support customers both large and small, public and private, here in the UK and in EMEA, USA and APAC.

Leadership
Meet our team

Find out more about the people at the helm of Cloud Business

Our methodology

Digital transformation capabilities are in our DNA. We have developed a 6 step approach to deliver cloud and infrastructure transformation, with user experience at the core of the entire process.

Discover

We start by taking the time to understand your direction, vision and desired outcomes. Our team will engage with you to design both new and enhanced ways of working, we’ll hold workshops and run through ‘day in the life’ demos and observations.

Design & plan

Our technical consultants will then design a transformation roadmap. Our planning process is typically interactive and very consultative. Transparency and effective communication ensures that plans both adapt and minimise any scope creep.

Prepare

We make sure your team are prepared and confident in the use of new technologies through a bespoke training programme.

 

Test & deploy

We are experts at migrating servers, emails and data to the cloud, and deploying hardware & software solutions. We fully test any solutions and complete all scheduled testing in line with a full test plan as agreed with your team.

Support

We partner with your IT, Finance and Management teams to ensure that your technology solutions are delivering the desired outcome and users are embracing this new way of working.

Manage

Many customers require post project and ongoing IT support. We seamlessly transition into day-to-day reactive and proactive IT support. Our market-leading IT service desk underpins all our Managed Services. Learn more >

Accreditations

We never stop learning and driving excellence in everything we do:

Talk to us about what you would like to achieve

Project management

We provide our customers with a centralised, coordinated team of specialist Project Managers, whose responsibility is to ensure the successful execution of the project to the agreed parameters. 

They provide ongoing management, resource allocation, regular updates and escalation, as further outlined below.

Cloud Business adopt the principles of PRINCE2 Project Management Methodology to successfully deliver business and IT change for our customers. PRINCE2 is a defacto standard used extensively by UK Government and is recognised and used in the business sector globally.

Resource planning and scheduling

Resource scheduling, availability and optimisation are considered key to successful project management. All resource and scheduling requests are centrally handled by the Project Management Office team.

Project communication

The Project Management Office is the central co-ordination point for all project related matters. All communications relating to projects are handled by the Project Management Office team.

Project governance

All projects are governed by PRINCE2 principles and methodology to ensure they are delivered in line with the agreed objectives. Specifically, delivered on-time, on-budget and to the agreed quality levels.​

Project closure

Formal handover of agreed project deliverables to stakeholders: Review achievement of objectives with key stakeholders from both the customer and Cloud Business. Undertake a lessons learned workshop, identifying key learning points

Cost calculator
Managed IT Support

Find out how much Managed IT Services would cost

Managed IT Support

Many customers take advantage of our market-leading IT support (Managed Services), so they can focus on their core business while our teams provide 24/7/365 support. 

We manage solutions built and deployed by our Cloud and Infrastructure Transformation teams, as well as providing managed IT support to new customers.

We can also assess your existing Azure cloud data systems and provide a managed service once we understand your landscape, and business requirements.

An example of the services we provide are:

Support

Transition into Business as Usual (BAU)

Documentation

Creation of documents detailing full solution & integration of documents into IT service management systems

Asset management

Configuration management database population (Hardware Items, Software Items, Software Licences). Management of configuration items allocation to users including licence tracking and software utilisation

Training

Identification of knowledge disparity within operations. Transfer of associated knowledge to operational departments

Handover into business as usual

Delivery of all component parts into operations, Managed Services or client side teams enabling full tailored support. At this point we address training and knowledge transfer requirements and handover to BAU

Become the business you want to be
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Cloud Business Limited
8 North Street
Guildford
GU1 4AF

2020 © Cloud Business Limited
Registered Company in England and Wales 06798438
Cloud Business - Microsoft Gold Partner Logo