We are committed to ensuring all our customers and stakeholders succeed and become the business you want to be.
Our people & culture
Culture is everything, both our culture and yours. That’s how we attract the best people to join our teams, and how they deliver exceptional results for our customers.
Our approach is to develop a strategic partnership with our customers, we’re not a supplier. We’re human and want to build a strong working relationship with you and your team.
We take the time to understand you, your culture and your people, as well as your IT environment, so we can deliver innovative solutions that truly deliver the transformation you desire.
With minimal disruption, we support your organisation in delivering your IT projects, on time, on budget and always within scope.
We support customers both large and small, public and private, here in the UK and in EMEA, USA and APAC.
Digital transformation capabilities are in our DNA. We have developed a 6 step approach to deliver cloud and infrastructure transformation, with user experience at the core of the entire process.
We start by taking the time to understand your direction, vision and desired outcomes. Our team will engage with you to design both new and enhanced ways of working, we’ll hold workshops and run through ‘day in the life’ demos and observations.
Design & plan
Our technical consultants will then design a transformation roadmap. Our planning process is typically interactive and very consultative. Transparency and effective communication ensures that plans both adapt and minimise any scope creep.
We make sure your team are prepared and confident in the use of new technologies through a bespoke training programme.
Test & deploy
We are experts at migrating servers, emails and data to the cloud, and deploying hardware & software solutions. We fully test any solutions and complete all scheduled testing in line with a full test plan as agreed with your team.
We partner with your IT, Finance and Management teams to ensure that your technology solutions are delivering the desired outcome and users are embracing this new way of working.
Many customers require post project and ongoing IT support. We seamlessly transition into day-to-day reactive and proactive IT support. Our market-leading IT service desk underpins all our Managed Services. Learn more >
We never stop learning and driving excellence in everything we do:
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We provide our customers with a centralised, coordinated team of specialist Project Managers, whose responsibility is to ensure the successful execution of the project to the agreed parameters.
They provide ongoing management, resource allocation, regular updates and escalation, as further outlined below.
Cloud Business adopt the principles of PRINCE2 Project Management Methodology to successfully deliver business and IT change for our customers. PRINCE2 is a defacto standard used extensively by UK Government and is recognised and used in the business sector globally.
Managed IT Support
Many customers take advantage of our market-leading IT support (Managed Services), so they can focus on their core business while our teams provide 24/7/365 support.
We manage solutions built and deployed by our Cloud and Infrastructure Transformation teams, as well as providing managed IT support to new customers.
We can also assess your existing Azure cloud data systems and provide a managed service once we understand your landscape, and business requirements.
An example of the services we provide are:
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Where to next?
The second digital transformation revolution is here! What tools and strategies does your organisation need to be part of it?
We’ve all had automated voices tell us our call is being recorded, but for some businesses, call recording is the difference between success and failure. A Microsoft Teams call recording solution could help your business remain secure & compliant, whilst boosting productivity.
Non-profits are faced with a difficult challenge: how do you stay secure and achieve resilience at the same time? The answer is Microsoft 365 >
Registered Company in England and Wales 06798438