Cloud support
Cloud technology can transform your workplace and empower your business.
We help you get the most from your Cloud technology with support and managed services aligned with your users and business.
Our Microsoft heritage means we can help you succeed with Office 365 and SharePoint, taking the load from your IT team to free up their time and increase productivity across your teams. Our Managed Cloud Services include security, user management and adoption, monitoring, administration and end user Cloud IT Support 24/7/365.
Discover how we provide 24/7 fully managed IT Service Desk services with a multilingual capability
Reimagine everyday, today
Free your IT team from day-to-day Cloud IT Support tickets and let our Microsoft experts take the strain instead.
Dedicated technical account management
From day one you will have a dedicated Technical Account Manager with Office 365 and SharePoint expertise. They will get to know your business so we can offer you the best support and advice for your business and teams.
Office 365 & SharePoint service desk
Our Microsoft certified and ITIL trained service desk analysts are available 24/7/365 to support your users and minimise downtime.
Responsive technical support
Our ambitious Service Level Agreements (SLAs) ensure rapid response and resolution times.
Strategy & guidance
We will keep you up to date with changes to Office 365 and everything you need to know about new services. We can also provide guidance on your overall support strategy.
Maximise your Microsoft investment
With Cloud IT Support we also help you set up, manage and boost end user adoption for all Office 365 applications. Helping you increase productivity and get better ROI.
Trusted by
We support customers both large and small, public and private, from a single site to multiple sites across the UK, to providing IT support services to customers in EMEA, USA and APAC.
Transform your user experience, boost technology adoption and give your IT team freedom from 1st line tickets
Cloud IT support for your teams, anywhere in the world
The modern workplace is dynamic and agile.
Digital transformation has provided organisations and individuals with the tools to work whenever and wherever they want. The modern workplace can be a kitchen table in the suburbs, a coworking hub in a city centre or a business lounge in a hotel or airport. It can even be a traditional office at your business address!
To ensure your teams can take advantage of the productivity and collaborative benefits cloud technology offers, they need responsive support. Our specialist team can provide 1st, 2nd and 3rd technical support for Office 365 and SharePoint 24/7/365, so you and your users can work effectively from anywhere in the world. We also have a Multilingual Service Desk so time zones and languages are no barrier to productivity.
Accreditations
We never stop learning and driving Managed IT Services excellence:
Speak to us about Cloud IT Support
Managed support is designed to maximise your technology investment and provide the flexibility and scalability you require.
We work in partnership with you to improve performance, increase coverage, reduce cost and free up your teams by providing a market leading capability.
Where to next?
IT support: self-service portal improvements
Find out how we’re continuously improving the service our Managed Service customers receive through our bespoke self-service portal.
How to prioritise 1st line support tickets like a pro!
How can your IT team prioritise 1st line support tickets effectively? Find out in this blog post where we share how it’s done.
Best practices for running an effective service desk
If you want a more effective service desk, read our blog post to explore what steps you can take to improve the service your user community and organisations receives.
Cloud Business Limited
8 North Street
Guildford
GU1 4AF
Registered Company in England and Wales 06798438
